You must have a wireless device installed on your computer, and be running Windows XP.Since there are so many different, manufacturer-specific wireless interfaces, User Support Services does not provide support for any other utilities except the standard Windows interface.
If you are having trouble connecting, it can be easier to troubleshoot the issue if you allow Windows to manage your connections. Many computer manufacturers create their own wireless networking software utilities and install it on their machines from the factory. This article will describe how to configure Windows XP to manage your computer’s wireless connection. How to configure Windows XP to manage Wireless Network Connections
